ICE (Integrated Collaborativer Enterprise) is a solutions company that help clients turn their existing enterprise service delivery operations into an optimized service value-chain. Companies and government agencies all provide customers the service of delivering goods and access to their resources. Our service-value chain approach provide clients the capabililty to focus on delivering maximum value to their internal and external customers.  ICE help clients achieve superior customer satisfaction by gaining insight into customer expectations and the performance of their service delivery operations, as well as, insight into changes in customer needs and the ability to adaptively align business functions to continuously improve fulfilling the needs of their customers.